Spain:900 102 527

Portugal:800 860 705

Gibraltar:200 44628

UK:0845 652 4239

Other Numbers

From the UK: 0845 652 4239 (local rate)

From Ireland: 01 246 7677 (local rate)

All other countries: +34 956 695 752 (international rate)

Email: ibexdirect@ibexinsure.com

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Other Numbers

From the UK: 0845 652 4239 (local rate)

From Ireland: 01 246 7677 (local rate)

All other countries: +34 956 695 752 (international rate)

Email: ibexdirect@ibexinsure.com

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Ibex Insurance has a dedicated in house Claims Department.

Ibex recognise the importance of delivering to its clients an effective and efficient claims service. For this reason Ibex has developed a proven and trusted network of independent surveyors, loss adjusters and lawyers. Our multi-lingual staff and comprehensive skill set enable us to deliver a first class claims service to our clients.

To notify us of a new claim, click here to send an email or alternatively call us on +34 956 695 747 or +350 200 60703.

Lines are open Monday to Friday 9am to 5.30pm        

Claim forms:

Consorcio claim form - for extraordinary risks Consorcio claim form - for extraordinary risks (101 KB)

Home - Claim Form Home - Claim Form (35 KB)

Motor - European Accident Form Motor - European Accident Form (894 KB)

Motor - Theft Report Form Motor - Theft Report Form (134 KB)

Pet - Claim Form Boarding Fees Pet - Claim Form Boarding Fees (110 KB)

Pet - Claim Form Loss by Theft or Straying Pet - Claim Form Loss by Theft or Straying (168 KB)

Pet - Claim Form Loss of Documents Pet - Claim Form Loss of Documents (105 KB)

Pet - Claim Form Veterinary Fees Pet - Claim Form Veterinary Fees (114 KB)

Pet - Death by Accident Pet - Death by Accident (113 KB)

Spanish Motor Claim Quick Guide Spanish Motor Claim Quick Guide (2185 KB)

Please click here to see an overview of the Insurance Compensation Consortium (Consorcio de Compensacion de Seguros).