Ibex Insurance has a dedicated in house Claims Department.

Ibex recognise the importance of delivering to its clients an effective and efficient claims service. For this reason Ibex has developed a proven and trusted network of independent surveyors, loss adjusters and lawyers. Our multi-lingual staff and comprehensive skill set enable us to deliver a first class claims service to our clients.

To notify us of a new claim, click here to send an email or alternatively call us on +34 956 695 747 or +350 200 60703.

Lines are open Monday to Friday 9am to 5.30pm        

Claim forms:

Consorcio claim form - for extraordinary risks (101 KB)

Home - Claim Form (35 KB)

Motor - European Accident Form (894 KB)

Motor - Theft Report Form (134 KB)

Pet - Claim Form Boarding Fees (200 KB)

Pet - Claim Form Loss by Theft or Straying (259 KB)

Pet - Claim Form Loss of Documents (194 KB)

Pet - Claim Form Veterinary Fees (123 KB)

Pet - Death by Accident (203 KB)

Spanish Motor Claim Quick Guide (2185 KB)

Please click here to see an overview of the Insurance Compensation Consortium (Consorcio de Compensacion de Seguros).