Ibex Insurance has a dedicated in house Claims Department.

Ibex recognise the importance of delivering to its clients an effective and efficient claims service. For this reason Ibex has developed a proven and trusted network of independent surveyors, loss adjusters and lawyers. Our multi-lingual staff and comprehensive skill set enable us to deliver a first class claims service to our clients.

To notify us of a new claim, click here to send an email or alternatively call us on +34 956 695 747 or +350 200 60703.

Lines are open Monday to Friday 9am to 5.30pm

Claim forms:

Consorcio claim form - for extraordinary risks (101 KB)

Home - Claim Form (35 KB)

Motor - European Accident Form (894 KB)

Motor - Theft Report Form (134 KB)

Pet - Claim Form Boarding Fees (110 KB)

Pet - Claim Form Loss by Theft or Straying (168 KB)

Pet - Claim Form Loss of Documents (105 KB)

Pet - Claim Form Veterinary Fees (114 KB)

Pet - Death by Accident (113 KB)

Travel - Baggage & Personal Effects Claim Form (96 KB)

Travel - Delay Abandonment and Missed Departure Claim Form (77 KB)

Travel - Legal Expenses Claim Form (71 KB)

Travel - Medical Expenses Claim Form (98 KB)

Travel - Personal Liability Claim Form (73 KB)

Travel - Winter Sports Claim Form (82 KB)

Travel Cancellation and Curtailment Claim Form (86 KB)