Spain:900 102 527

Portugal:800 860 705

Gibraltar:200 44628

UK:0845 652 4239

Other Numbers

From the UK: 0845 652 4239 (local rate)

From Ireland: 01 246 7677 (local rate)

All other countries: +34 914 142 334 (international rate)



Other Numbers

From the UK: 0845 652 4239 (local rate)

From Ireland: 01 246 7677 (local rate)

All other countries: +34 914 142 334 (international rate)




  • Portugal talking to Britain to secure 'air bridge' for tourism

    ​Portugal and Britain are in talks to try and secure an air corridor for tourists that would allow British visitors to avoid a COVID-19 quarantine upon returning home. Portugal’s tourism-dependent economy has been hard hit by the pandemic and subsequent lockdowns at home and abroad, a...Read More


  • The 'Green Card' will not be printed in green any more in Spain as from 1st April 2021.

    After many years of working on the proposal initiated by Ofesauto, the 'Consejo de Oficinas Nacionales' (in charge of regulating the format and structure of the Green Card for the 48 countries that form part of it), finally agreed during their last General Meeting to allow this document to be ge...Read More


  • New road signs in force in Portugal from today

    New road signs and signals come into force today in Portugal from the first major revision of the Traffic Signalling Regulation. New warning signs, regulatory signs, zone signs and information signs. For full details click here and open the pdf on the Safe Communities Portugal page. https:/...Read More


  • Need to make a claim? All the contact details you need

    Need to make a claim? Although our offices are temporarily closed to the public, we continue working hard to ensure we deliver the best possible service to our policyholders during this Covid-19 crisis. Should you need to report a claim you have the following options: 1. Contact your...Read More


  • COVID-19. In Gibraltar our doors may be closed but we're open for business

    Our office in Irish Town will not open to the public today and until further notice. Rest assured that whilst our doors may be closed, Ibex is very much open for business and the team is ready to help you with all your insurance needs. Whether you need a new policy or to renew or amend ...Read More


  • COVID-19. How to contact us during the State of Alarm in Spain

    The Royal decree published yesterday by the Spanish government imposes strict restrictions on the movement of people during this phase of the state of alarm and we are aware that you will want to be out and about as little as possible over the coming days. Our priority at the moment is to ke...Read More


  • COVID-19. How to contact us in Portugal

    Our priority at the moment is to keep our customers and staff safe and healthy and, with this in mind, our offices in Almancil and Tavira will not open to the public today, 16 March, and will remain closed until further notice. However, we are ready and able to meet all your insurance needs ...Read More


  • Open for business without the need to visit our offices

    We are open for business! There is no need to visit our offices to arrange your insurance needs. You can buy new policies, renew or amend existing policies all over the phone and we can send your documents via e-mail. You can pay by card or by bank transfer. Check on our office locator...Read More


  • Calling our Quesada office

    One of the telephone lines to our Quesada office is out of action at the moment. To contact our Quesada office please use 966 179 193 for the time being....Read More


  • Operation “Smartphone, Smartdrive” in Portugal

    The National Republican Guard (GNR), from 11 to 17 February, will be increasing the inspection of the use of mobile phones while driving, with the objective of preventing road accidents and increasing the feeling of safety for road users. Distracted driving is a risk factor that has been the...Read More