Spain:900 102 527

Portugal:800 860 705

Gibraltar:200 44628

UK:0845 652 4239

Other Numbers

From the UK: 0845 652 4239 (local rate)

From Ireland: 01 246 7677 (local rate)

All other countries: +34 914 142 334 (international rate)

Email: ibexdirect@ibexinsure.com

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Other Numbers

From the UK: 0845 652 4239 (local rate)

From Ireland: 01 246 7677 (local rate)

All other countries: +34 914 142 334 (international rate)

Email: ibexdirect@ibexinsure.com

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Brexit Statement for Customers

31-Dec-2020


To all Ibex Customers

31 December 2020

Brexit – We are ready!

The transition period for the withdrawal of the United Kingdom from the European Union (EU) is currently due to end on Dec 31st 2020 but we’re happy to let you know that this will have no effect on your insurance policy and all terms and conditions remain the same.

Our EU operation is ready and waiting

In 2019, we expanded the Ibex Group by establishing Ibex Portugal – Corretora de Seguros, Unipessoal LDA (IPCS) in Portugal which is fully authorised by the regulator, the ASF, as an insurance intermediary and an underwriting agency.  IPCS is a fully owned subsidiary of Ibex Insurance Services Limited (IISL) and has established a branch operation in Spain mirroring how IISL previously had worked.  

All our EU business will be intermediated by IPCS from January 1st 2021.  Any UK or Gibraltar business will continue to be distributed by IISL.


Global security, same great cover!

Ibex has always prided itself as being a specialised personal lines insurance intermediary being able to offer a wide variety of options for each product it offers, in each of the territories we operate.  We have worked hard with all our supporting insurers to be able to continue to offer you the best cover at the most competitive prices.


Enhanced customer experience

We have updated our systems this year to help provide a more efficient service to you including integrating email functionality at the point of sale and online signing for proposal forms.  There will be more enhancements in 2021 ensuring the best customer experience, client servicing, financial administration, and compliance with all regulations.  


Yours faithfully
 


Richard Hill
Managing Director