Spain:900 102 527

Portugal:800 860 705

Gibraltar:200 44628

UK:0845 652 4239

Other Numbers

From the UK: 0845 652 4239 (local rate)

From Ireland: 01 246 7677 (local rate)

All other countries: +34 914 142 334 (international rate)

Email: ibexdirect@ibexinsure.com

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Other Numbers

From the UK: 0845 652 4239 (local rate)

From Ireland: 01 246 7677 (local rate)

All other countries: +34 914 142 334 (international rate)

Email: ibexdirect@ibexinsure.com

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Need to make a claim? All the contact details you need

27-Mar-2020


Need to make a claim?

Although our offices are temporarily closed to the public, we continue working hard to ensure we deliver the best possible service to our policyholders during this Covid-19 crisis.

Should you need to report a claim you have the following options:
 1. Contact your agent / broker by email or telephone
 2. Contact the Ibex Claims department direct via email to: newclaims@ibexinsure.com
 3. Or call us on 🇪🇸 +34 914 148 270 or 🇬🇮 +350 200 60703 or 🇵🇹 +351 800 860 710
 4. To send copies of documentation only via WhatsApp to +34 639 06 04 16

For policyholders who already have a claim registered, communication should continue to be directed to the claims handler allocated to you.