"I have had to call breakdown assistance twice recently. (My car has been repaired both times so I hope not to be calling again.) On both occasions the person answering the call has been extremely helpful and professional. Likewise the roadside assistance was excellent and I want it to go on record as being so. Although I hope not to need these services again, I am pleased with the experiences that I had with your group. Please pass along my gratitude to everyone involved. "
"Your service was excellent. The true test of an insurance company is when they have to pay a claim. You passed with flying colours. Thank you."
"May I say that dealing with you has been a pleasure. In the eleven years I have been living in Spain, never have I had as effortless an experience organising my insurance. The price was very competitive; your personnel very helpful; the policy documents readable and, more to the point, understandable. I shall be recommending you to all my friends and family. Thank you very much."
"I took out an Ibex household policy through a broker in Alicante a couple of years ago. Since then I have made several changes to my policy and I wanted it to go on record that the service has always been friendly and prompt, I have every confidence in Ibex should I ever need to make a claim. You have been a great company to deal with. "