Spain:900 102 527

Portugal:800 860 705

Gibraltar:200 44628

UK:0845 652 4239

Other Numbers

From the UK: 0845 652 4239 (local rate)

From Ireland: 01 246 7677 (local rate)

All other countries: +34 956 695 752 (international rate)

Email: ibexdirect@ibexinsure.com

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Other Numbers

From the UK: 0845 652 4239 (local rate)

From Ireland: 01 246 7677 (local rate)

All other countries: +34 956 695 752 (international rate)

Email: ibexdirect@ibexinsure.com

×

Travel Insurance Testimonials

Hi Natalia,
 
Just to confirm I received the payment into my bank account, can I commend you and your company for a speedy and professional response to my claim in a difficult situation. 
 
I will not hesitate to recommend you to my colleagues and friends.
 
Best regards,
 
R. Baker

Mr. R. Baker, Torre-Pacheco
03-Apr-2017


Dear Genoveva

Thank you very much for informing me and also for all your assistance in respect of both mine and Michelle's claims.

My illness partly spoiled the holiday but at least I am not out of pocket for medical bills.

This also confirms that our continued us of Ibex for all our insurances to be justified with your excellent service and care.

Thanks again, Chris

Chris, Gibraltar
8-Apr-2016


Although I have only had very limited contact with Ibex insurance, while trying to secure travel insurance for my trip back to the UK. The few occasions I have had contact has been of very good/high standard.

After having Ibex insurance recommended to me I telephoned Mr D Fraser at the Almancil office. Wanting to discuss travel insurance for myself. After explaining my situation and requirements. Mr D Fraser was very positive, explaining the insurance Ibex had but wanting to provide more information. So asked if he could contact me via email within 24-48 hours.

Within the 48hours I had heard back from Mr D Fraser at Ibex insurance offering me the travel insurance I required at a very affordable price.

I have found Ibex insurance & Mr D Fraser to be very friendly and productive…. in providing a very high level of service, answering query and questions on travel insurance and generally putting one’s mind at ease. On a subject that to some can be very daunting.

Thank you for your help. Miss Nikki V. King

Miss Nikki V. King, Almancil
15-Feb-2016


Dear Lynette,
 
Many thanks. As always, your efficiency and great service are greatly appreciated!
 
I do not have access to a scanner at the moment, but will sign and return to you on Monday morning.
 
I hope you have a lovely weekend.
 
Kind regards,
 
Joelle

Joelle Wahnon, Gibraltar
27-Nov-2015


Dear Jenny

Further to our conversation today I now attach the Ppl. duly signed.

May I say how impressed I was with your efficiency & bright cheerful attitude.  I have spent 36 years in Insurance, latterly as Managing Director of Companies in Sri Lanka & Portugal & I always tried to get my staff to have the same attitude as you.  Well done!

Show this to your Boss please!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Best wishes,

David Abraham

David Abraham, Cascais
17-Jul-2015


Just bought my travel insurance from Ibex today.  Michelle Sanders was very helpful and her customer service skills were excellent!

Linda Olivares, Gibraltar
29-Apr-2015


Thank you very much for all your help. You were very helpful at a stressful time for us both.

Maura & John, Mojacar
12-Dec-2014


Good Morning Charo Bravo, Just to let you know that the payment has reached my Bank. I want to take this opportunity to thank you very much for all your assistance and pleasant manner in assisting me with this claim. Your professionalism is very pleasing in this day and age.

With my best wishes,

Dawn Fleet
17-Jun-2014


I would like to say a sincere Thank You for your help and professional assistance with regard to obtaining our Travel Insurance Policy. It is rare when dealing with matters of this kind to get someone with such a nice attitude and voice when conducting business over the phone.

Thanking You

Stewart Nigel Whitehouse
23-Sep-2013