About Us
The Company
Ibex Group is a group of international insurance brokers originally established in 2000.
Ibex works with many leading insurers in order to offer clients a wide range of products which meet most general insurance needs. Ibex Insurance Services Limited is fully authorised and regulated by the Financial Services Commission in Gibraltar and is also a member of the Gibraltar Insurance Association. Its fully owned subsidiary company Ibex Portugal Corretora de Seguros, Unipessoal LDA (Ibex Portugal) is authorised and regulated by the Autoridade de Supervisão de Seguros e Fundos de Pensões (ASF) as an insurance intermediary and an underwriting agency.
Understanding the needs of expatriate clients living in Gibraltar, Portugal and Spain and providing a full service in the English language from point of sale, through all documentation and to payment of a claim has been key to the success and growth of Ibex over the years. As a result, Ibex rapidly expanded to become one of the largest insurance providers for expatriates based in the Iberian Peninsula and a leading provider of domestic motor insurance in Gibraltar and Portugal.
This has been accomplished as a result of our high quality cover, competitive rates, innovation and of course the continued support of our agents.
As mentioned above, Ibex does not only work in the expatriate market. Since 2005 Ibex has also looked after the insurance needs of many Gibraltar residents and through an association with the Automóvel Club de Portugal, a growing number of Portuguese nationals as well.
The Head Office is located at 68 Irish Town in the historic quarter of Gibraltar. This 100 year old building has been restored to its former glory and was awarded a Gibraltar Heritage Award.
Ibex policies can be accessed through many channels, all of which offer the same competitive price.
AGENTS & BROKERS
Ibex has an unrivalled network of over 200 agents and brokers located in expatriate communities throughout the Iberian Peninsula, Mallorca and Tenerife. All are highly trained insurance professionals who can provide quotes, issue new policies, renew existing policies and help with claims. They are directly supported by a team of Ibex Business Development Managers.
IBEX CALL CENTRE
Clients can transact business with agents, brokers and Ibex offices over the phone, but they can also use the Ibex Call Centre if this is more convenient. The Direct sales team are able to deal with all your enquiries by telephone, on-line chat, internet or email.
IBEX BRANCHES
Ibex has 9 offices in Spain, 2 in Portugal and 1 in Gibraltar.
ON-LINE
For some products you can obtain quotes on-line and “click and buy” through our website.
Ibex Group consists of three main operating divisions.
Ibex Insurance Services Limited
An international insurance broker with its Head Office in Gibraltar. Policies are underwritten by major regulated and authorised insurers.
Ibex Portugal Corretora de Seguros, Unipessoal LDA Sucursal en España
Ibex Portugal Sucursal en España is the branch operation of Ibex Portugal Corretora de Seguros in Spain and is licensed to operate in Spain as a “Correduría” (Insurance broker). The Ibex Portugal Sucursal is fully authorised by the Dirección General de Seguros y Fondos de Pensiones (DGSFP).
Ibex Portugal Corretora de Seguros, Unipessoal LDA
Our business in Portugal is conducted by Ibex Portugal Corretora de Seguros and is is fully authorised by the Autoridade de Supervisão de Seguros e Fundos de Pensões (ASF) with number 619553792.
Our Partners
Lloyd’s
Lloyd’s grew from humble beginnings in a coffee house in London in 1688 and has been a pioneer in insurance over the past 300 years, to become the world’s specialist insurance and reinsurance market.
Lloyd’s is not a company, it’s a market where members join together as syndicates to insure risks, bringing together an outstanding concentration of underwriting expertise and talent. It is often the first to insure emerging, unusual and complex risks.
Lloyd’s enjoys strong financial security supported by excellent ratings. Visit www.lloyds.com for more information.
QIC Europe Limited
Qatar Insurance Company (QIC) Group is the parent company of QIC Europe Limited (QEL). QEL was established in November 2014 and fulfills an important role within the QIC Group in enhancing the Group’s insurance/reinsurance product offerings throughout the EEA. As an EU based subsidiary QEL is authorised and regulated by Malta Financial Services Authority and authorised to write all non-life classes of insurance and reinsurance business on a freedom of services basis through the European Economic Area (EEA).
QEL is rated «A/stable» by Standard & Poor’s and benefits from an unconditional parental guarantee from the Group.
QEL has a highly experienced underwriting team delivering analytical expertise across multiple product classes and international markets. The insurance business includes property, casualty & motor business together with specialty and knowledge intensive classes such as agriculture, credit & surety, energy, engineering, space, aviation and marine.
Iberian Claims Service S.A.
ICS provides claims solutions to insurers for risks located or occurring in Spain, Portugal and Gibraltar. They are also appointed by Ofesauto, the Motor Insurers Bureau of Spain, as the 4th directive and green card representatives for Lloyd’s of London in Spain. ICS has settled over €100 million in claims to clients over the past 15 years.